To make changes to your policy please register for e-services at www.mycigna.com.hk or download our app from the app store or Google Play store.
Should you need further assistance, please feel free to contact your Financial Consultant or Cigna Customer Service Hotline at 2560 1990 during office hours (Mon – Fri, 0900 - 1900, except Public Holidays).
To make changes to your policy please register for e-services at www.mycigna.com.hk or download our app from the app store or Google Play store .
Should you need further assistance, please feel free to contact your Financial Consultant or Cigna Customer Service Hotline at 2560 1990 during office hours (Mon – Fri, 0900 - 1900, except Public Holidays).
Cashless Medical Service
For application of Cashless Medical Service prior to hospitalization, please ensure you have your admission note ready. However, if you don't have one available, you can still submit Pre-Authorization Application for Cashless Medical Service Form (Guarantee of Payment) to us.
Remarks:
Your request will be processed immediately upon receipt of the form with complete information. Should you need further assistance, please feel free to contact either of following:
- Your Financial Consultant
- Cigna Customer Service Hotline : (852) 2560 1990 during office hours (Mon – Fri, 0900 - 1730, except Public Holidays).
- Cigna HealthFirst 24 hours Hotline at (852) 8100 3209 (applicable to Core, Choice and Cathay Premier)
- Cigna HealthFirst Elite 24 hours Hotline at (852) 8100 3269 (applicable to Elite)
